Job Title: IT Manager Job Code:
Recommended Salary Grade: Exempt / Non Exempt Status: Nonexempt
Job Family: Information Technology EEOC: IT Workers
Division: Higher Education Reports To: Head of IT
Department: Information Technology Location:


The person in this position is responsible to Plan, initiate, and manage information technology (IT) projects. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.


Budget and/or Revenue Responsibilities

To maintain projects considering budget or the organization.

Supervisory Responsibilities (Direct or Indirect)

Lead and guide the work to technical staff.



Duties & Responsibilities

Primary Responsibilities 60%

  1. Manage project execution to ensure adherence to budget, schedule, and scope.
  2. Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
  3. Monitor or track project milestones and deliverables.
  4. Confer with project personnel to identify and resolve problems.
  5. Develop and manage work breakdown structure (WBS) of information technology projects
  6. Analyzing information and evaluating results to choose the best solution and solve problems.

Secondary Responsibilities 40%

  1. Coordinating with vendors to Automate the systems with best possibilities
  2. Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  3. Collaborate with others to resolve information technology issues.

Decision Making Responsibilities

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, servers, data base, phone and other required machines.

Work Context

  • Electronic Mail— 97% responded “Every day.”
  • Telephone— 81% responded “Every day.”
  • Work With Work Group or Team— 65% responded “Extremely important.”
  • Contact With others— 65% responded “Constant contact with others.”
  • Duration of Typical Work Week— 74% responded “More than 40 hours.”

Job Specification

Required Education and Experience

  • Minimum of a Master’s degree in Computer Science.
  • At least 5 Years of previous work experience in Information Technology.
  • Working Knowledge of business and management

Preferred Education and Experience

MCS degree

Experience in a fast-paced environment.

Ability to develop detailed project plans.


  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.


  • Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Coordination — Adjusting actions in relation to others’ actions.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension— Understanding written sentences and paragraphs in work related documents.
  • Speaking— Talking to others to convey information effectively.


  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Submitted By: Date:
Approval: Date:
Human Resources Dept: Date:
Information Technology Dept: Date: